Analysis of Single Channel-Multi Phase Queue Model

SYAFIQ ANNAS PURWANDA

Abstract

This research is a type of research based on case studies, where is the research with
USING a descriptive approach to explain variables what will be studied. The purpose of this
program was to find out the Queuing System Model of the Office of Central Java Province in
Pemalang District, to find the size pattern of service at UP3AD Central Java Province, and
to test the arrival pattern Poisson distribution and whether Service Time is distributed
Exponential. This research is conducted by observing the rate of arrival of taxpayers per
minute and also the time of service for taxpayers per minute. This study was tested using
the Kolmogorov-Smirnov Conformity Test which was assisted by SPSS and Microsoft Excel
applications.

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