The Impact of Generational Characteristic, Workload Work Conflict, Leadership on Job Stress

FITRIANI SALAMAH

Abstract

The purpose of this study is to determine the effects of generational characteristic, workload,
work conflict, leadership, and work culture on work stress. Respondents in this study are
SETDA employees including two criteria. First, those born in 1965-1979 and 1980-1994.
Secondly, those who work in the SETDA office. Based on the results of research and data
analysis using multiple regression with dummy variables, the results of this study shows that
generational characteristic, leadership and work culture have no effect on work stress.
Thus, workload and work conflict has a positive effect on work stress. The implication of the
results of this study, that SETDA needs to strengthen the work culture and maintain good
values such as giving support from fellow employees and leaders. Because with strong
culture can to reduce work stress among employees. In addition, SETDA needs to improve
the work system like felt by some employees there

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